Welcome to Vapeo support. We’re here to help you on your journey to quit vaping.
For the fastest response to any questions, issues, or feedback, please use our support form:
Our team reviews all submissions and will respond as quickly as possible.
Q: How do I log a vape break?
A: Simply tap the “+” button on the home screen each time you take a vape break. This builds awareness and helps track your patterns.
Q: How do I view my progress?
A: Tap the “Progress” tab to see your statistics, charts, and analytics showing your vaping patterns over time.
Q: What are streaks and how do they work?
A: Your streak shows consecutive days without vaping. Each day you don’t log any vape breaks adds to your streak, helping you stay motivated.
Q: How many AI insights can I get per day?
A: Currently, you can receive up to 5 AI-powered analyses per day. This limit resets daily and helps us provide quality insights to all users.
Q: When will I be able to get unlimited AI insights?
A: We’re working on Vapeo Premium, which will include unlimited AI analyses. Stay tuned for updates!
Q: Why are my AI insights limited?
A: To keep the service free and fair for everyone while managing costs. The limitation ensures quality insights for all users.
Q: Where is my data stored?
A: Your data is stored privately in your iCloud account. We cannot access your personal information - it stays completely under your control.
Q: Does my data sync across devices?
A: Yes! Your progress automatically syncs across all your Apple devices (iPhone, iPad, Mac) through your private iCloud storage.
Q: How do I reset my data?
A: Go to Settings (More tab) → Data Management → Reset All Data. Warning: This permanently deletes all your progress and cannot be undone.
Q: Is my data shared with anyone?
A: No personal data is shared. Only anonymized, aggregated summaries are used for AI insights, and no personally identifiable information ever leaves your device.
Q: The app is crashing or not working properly
A: Please submit a support request with details about what you were doing when the issue occurred, your device model, and iOS version.
Q: My data isn’t syncing between devices
A: Ensure you’re signed into the same iCloud account on all devices and that iCloud is enabled for the app in Settings → [Your Name] → iClouds.
Q: I can’t see my charts or statistics
A: Charts require at least a few data points. Try logging some vape breaks first, then check the Progress tab.
Q: Do I need to create an account?
A: No! Vapeo works immediately without any sign-up. Your data is automatically saved to your iCloud.
Q: How do I enable dark mode?
A: Go to Settings (More tab) → Appearance → Always Dark Mode toggle.
Q: Can I export my data?
A: Data export features are planned for future updates. Currently, your data remains in your iCloud storage.
We love hearing from our users! If you have ideas for new features or improvements, please share your feedback.
Current Version: 1.0
Platform: iOS 17.0+
Storage: Private iCloud sync
AI Provider: Google Gemini
For all support inquiries, feature requests, and feedback:
Thank you for using Vapeo: Quit Vaping. We’re committed to supporting you on your journey to a vape-free life.